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Customer Story: Website Creation Helped Nico’s SMP and Hair Studio LLC Keep Booking and Support Simple

Customer Story: Website Creation Helped Nico’s SMP and Hair Studio LLC Keep Booking and Support Simple

Nico's SMP and Hair Studio LLC reached out to On Deck Marketing for help with a website and an online booking marketing website, and the experience quickly became about more than just getting pages built. As the business shared, “I hired them to create my website and my online booking marketing website.”

For a stylist-led business, having a website that supports booking and keeps things easy to manage can make a real difference. In this case, the goal was not only to get the site up and running, but also to have a system that could be understood and used without adding stress to the day. That is where the support from On Deck Marketing stood out.

As Nico's SMP and Hair Studio LLC put it, “If I ever have a problem, I could always call them and they figure it out for me and teach me.” They also noted that the On Deck Marketing team “even make videos for me to go back and refer because I have a hard time remembering how to work computer systems.” That kind of follow-through mattered just as much as the setup itself.

Support was not a one-time thing. The review explains that they had been working together for about three months and that Nico’s SMP and Hair Studio LLC had been “constantly calling them and trying to figure out different things that I have not familiar with and they’re always there.” For a business owner trying to keep operations moving while learning a new system, that steady help made the process feel manageable.

The review also highlighted the people behind the work by name. Nico’s SMP and Hair Studio LLC gave “Big shout out to on deck marketing Christopher McVey & Sean Thurston,” and encouraged others to “Get a hold of Chris or Sean.” That direct recommendation came from a place of ongoing support and hands-on help, not from a single interaction.

The result, according to the reviewer, was a workflow that felt much easier to live with day to day. “Thank you guys for making things smooth and easy,” they wrote. They also said, “If you want to make your life a little easier so you can have time with your family. This is the company to work with.” For a small business owner, that kind of time savings and reduced friction can be just as important as the website itself.

What stood out most in this customer story was the willingness to keep helping after launch. Nico’s SMP and Hair Studio LLC said, “I’m surprised that they haven’t given up on me because I bug them so much lol.” That honest line says a lot about the relationship: patient support, practical instruction, and a team that kept showing up when questions came up.

Their recommendation was broad, but specific enough to speak to the kind of businesses that may benefit from this kind of setup. “If you’re a stylist tattoo artist or other company that want to make your life easier and have time with your family check them out sincerely,” they wrote. For businesses that rely on bookings and need help keeping their systems understandable, that is a clear endorsement.

For businesses exploring website creation and online booking support, Nico's SMP and Hair Studio LLC’s experience shows how important it can be to have help that continues after the site goes live. As they summed it up, it was “smooth sailing in my business.” If you want similar support for your own business, Get a Free Estimate or call 540-000-0000 to talk with Christopher McVey or Sean Thurston. Nico’s SMP and Hair Studio LLC, 5 stars, said the experience made things “smooth and easy,” and that kind of feedback says a lot about what ongoing support can mean for a growing business.

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